Freely works seamlessly with your Wi-Fi connection. However, if you have opted to top up your channels via an aerial connection, you may experience some temporary disruption to your TV signal this week from Tuesday 24th to Thursday 26th December 2024. On demand shows and live channels streamed over Wi-Fi are unaffected. 

The disruption is due to high-pressure weather conditions that may interfere with the TV signals used by Freely for viewers watching via aerial. If you are streaming via an internet connection, your service will remain unaffected.

We advise against retuning your TV during this period, as normal reception will resume once the high pressure subsides.

For help connecting your TV to the internet, please visit our FAQ page