Rescan your device

How can I rescan my TV?

If your TV is only connected via Wi-Fi, all you need to do is keep Freely up to date to make sure you can carry on watching all the channels!

How to update Freely

Freely should update automatically as new updates come out, meaning you always have the latest version.

To check for the latest version, visit our software updates page.

If you need to update manually, click on the Settings menu gear icon on your TV Guide (at the top right of the screen) and select Software Updates. This will check for the latest software and give you the option to update.

Rescanning an aerial-connected TV

If you’ve chosen to top up your channels by connecting to an aerial, you may need to rescan your TV to make sure you can watch all the channels.

Most TVs will ask you to rescan for channel updates whenever there are changes to the channel lineup. With most aerial-connected devices, you'll just have to press Rescan when asked. Simple!

If your TV doesn't ask you to do this, you may need to manually start the rescan.

This process may vary slightly depending on the TV you have, but it usually involves these steps:

  1. Visit Settings menu
  2. Select Channel or similar
  3. Select Auto Scan and follow the on-screen instructions

You can also check your manufacturer manual for instructions relating to your specific TV.

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