I’ve lost my data after a factory reset

This will delete all data from your TV, including any recordings, login info, and settings you had saved.

Once a factory reset has been carried out, you’ll need to run through the setup for your TV from the start. To find out how to do this, visit our How do I set up Freely FAQ.

How to do a factory reset

The steps may vary depending on your TV, but they usually include the following. Check out your manufacturer manual for more info.

  1. Visit the Settings menu on your TV.
  2. Under options such as System or Support, you’ll find the Reset to Factory Default option. Select and follow the on-screen instructions to reset.

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